<div id='hrsky-content' style='margin-bottom:5px'> <h1>Sales Support Manager</h1><h3>&ndash; experienced team manager with strong customer focus and coordination skills </h3> <p><em>Do you want to manage and develop a team of Sales Coordinators as well as ensuring valuable service?<br> We are looking for an engaged Team Manager who will ensure that deadlines will be met and guarantee high quality to both internal and external customers. </em><br> <br> <strong>About the job</strong><br> As our Sales Support Manager, your primary task will be to manage and develop the team of Sales Coordinators and guide them through transformation processes. Additionally, we expect you to ensure valuable service to our customers, and of course the rest of the organization. You will be participating in internal development and projects as well as supporting successful execution by applying the resources of your team. <br> <br> Your main tasks will include: </p> <ul> <li>Ensuring customer orders are managed accurately and professionally</li> <li>To be the point of contact for escalated customer service issues</li> <li>Order handling &amp; Invoicing</li> <li>Monitoring of KPI&acute;s &amp; securing service levels at the highest standard</li> <li>Supporting our Sales Companies and managing the markets&rsquo; support</li> <li>Internal development projects </li> </ul> <div><strong>Who are you?</strong><br> We expect you to have experience with leading and developing a team of specialists within Sales Support, Procurement, Back-Office functions, or similar. Experience within the pharma industry is a plus, however, not a requirement. <br> You must act as a problem solver providing solutions for different stakeholders as well as looking for process improvements. Besides, you should prioritize a strong customer centricity, possess great attention to detail, and accuracy as well as being a good team player which is essential in order to succeed in the job. <br> It is expected that you are familiar with Good Distribution Practice, ERP systems as well as MS Office. <br> <br> <strong>Who are we?</strong><br> The Sales Support team is part of a newly established department that will consist of several teams with the main purpose to support our commercial organization. Currently, the Sales Support team consists of 6 persons, however, it will need additional resources to cope with incoming business. </div> <div>The team cooperates not only with the Commercial part of the organization, but also with Operations, Quality, Regulatory, and other important departments. <br> <br> <strong>About Orifarm</strong><br> Orifarm is the largest parallel importer of pharmaceuticals in Europe and the largest supplier of pharmaceuticals in Denmark. Orifarm was founded in 1994 by Birgitte and Hans B&oslash;gh-S&oslash;rensen and, through our main business areas, we provide large savings for both patients and society. The explorer spirit still characterizes the company, as we are constantly looking for new opportunities and business areas to invest in. In 2021, Orifarm faces its greatest milestone with a major acquisition, which will contribute to our further growth and the achievement of our visions. <br> <br> <strong>We offer</strong><br> In Orifarm we place great emphasis on both your professional and personal development and on giving you the opportunity to bring all of your skills into play. </div> <div>We are located in Odense, where you will work with our dedicated colleagues in an open office environment, which allows us to have a friendly and informal atmosphere. <br> <br> We offer a competitive compensation &amp; benefits package and our staff canteen offers a variety of healthy menus every day, and physiotherapy will also be at your disposal. <br> <br> If you need further information about the job, please contact Morten Carl Madsen, Commercial Supply Chain Director at +45 27 80 80 99).</div> <div class="block"> <p style="margin-bottom: 5px !important"> <strong>Application deadline:</strong> </p> 23. April 2021 </div> <div class='contacts' style='margin-top:20px'> </div> <script> var rollState = 'down'; window.addEventListener( "message", function (e) { if(e.origin !== 'https://hr-skyen.dk'){ return; } if(e.data == 'rollup'){ $('#hrsky-content').slideUp(); rollState = 'up'; } if(e.data == 'rolldown'){ $('#hrsky-content').slideDown(); rollState = 'down'; } if(e.data == 'toggle'){ if(rollState == 'up') { $('#hrsky-content').slideDown(); rollState = 'down'; } else { $('#hrsky-content').slideUp(); rollState = 'up'; } } }, false); </script> <span style="clear:both;display:block">If you experience problems applying with Internet Explorer, we recommend trying it in a different browser.</span> <script src="https://hr-skyen.dk/hr/frame-api/hr.js" type="text/javascript"></script> <div id="hrskyen"></div> <script type="text/javascript"> getScript(HR_WEB_ROOT+'js/easyXDM/easyXDM.min.js', function() { hrsky = new HRSkyen({ companyId:67, persistent:{ theme:'orifarm-api', joblisturl:location.href }, locale:'en_US', container:'hrskyen', queryKey:'hr', search:'hr=show-job|71015', action:'show-job|71015' }); }); </script> <br> <div style="display:none; clear:both;" class="application" id="applyposition"> <span role="button" tabindex="0" aria-pressed="false" aria-expanded="false" style="cursor:pointer;text-decoration:underline;" class="toggleDescription"></span><br> <br> <br><form method="post" class="formular validateonsubmit" action="hr/frame-api/pages/iframe.show.job.php?version=1&amp;locale=en_US&amp;jobid=71015&amp;xdmframe=2&amp;theme=orifarm-api&amp;companyid=67&amp;filters=en_US"> <input type="hidden" name="formApplication" value="1"><div class="tabs"><div class="tabcontent"> <input type="hidden" name="Application[f0][locale]" value="en_US"><input type="hidden" name="Application[f0][companyid]" value="67"><input type="hidden" name="Application[f0][jobpostid]" value="71015"><input type="hidden" name="Application[f0][referrer]" value="none"><input type="hidden" name="CV[f0][origin]" value="form"><input type="hidden" name="Application[f0][departmentid]" value="702"><input type="hidden" name="jobid" value="71015"><input type="hidden" name="CV[f0][departmentid]" value="702"><div class="tab selected" role="tabpanel" aria-labelledby="tabpanel"> <h2 class="tabtitle" role="tab" tabindex="0" aria-selected="true">Basic information</h2> <div> <fieldset class="fieldset fieldSet1"><legend></legend></fieldset> <fieldset class="fieldset fieldSet2"> <legend>Basic information</legend> <div class="inputrow name"> <label for="text-name-Name"><span class="requireddot" aria-hidden="true">*</span><span class="label-text">Name</span></label><input type="text" autocomplete="name" name="CV[JobApplicant][f0][name]" id="text-name-Name" class="required" aria-required="true" required="" value="" onblur='fieldValidate(this, "JobApplicant", "name")'> </div> <div class="inputrow dateofbirth"> <div class="helpmsg"><span>Four digits - e.g. 1977</span></div> <label for="text-dateofbirth-Yearofbirth"><span class="label-text">Year of birth</span></label><input type="text" autocomplete="bday-year" name="CV[JobApplicant][f0][dateofbirth]" id="text-dateofbirth-Yearofbirth" value="" onblur='fieldValidate(this, "JobApplicant", "dateofbirth")' aria-describedby="9516" data-regex-error-msg="OBS! 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aria-required="true" required="" class="ckeditorBasic"></textarea></div> </div> </fieldset> <div id="filefield-id-CV-attachments" class=" cvtemplatefieldid-23673"> <div class="filenames"></div> <label><span class="label-text">Other documents</span></label><iframe src="https://recruit.hr-on.com/attachment.upload.php?cvtemplatefieldid=23673&amp;type=file&amp;multiple=1&amp;fieldname=filefield-id-CV-attachments&amp;varname=CV%5Bf0%5D%5Battachments%5D&amp;theme=orifarm-api&amp;locale=en_US&amp;label=Other%20documents" class="fileuploadframe" scrolling="no" frameborder="0" allowtransparency="true" title="Other documents" style="height:61px;width:260px;"></iframe> </div> <div class="inputrow userreferrer"> <label for="select-userreferrer-Howdidyoufindus"><span class="requireddot" aria-hidden="true">*</span><span class="label-text">How did you find us?</span></label><select name="Application[f0][userreferrer]" class="required" aria-required="true" required="" id="select-userreferrer-Howdidyoufindus"><option value="0">Select <option value="Our website">Our website <option value="Jobview"> Jobview <option value="LinkedIn"> LinkedIn <option value="Facebook"> Facebook <option value="Jobindex"> Jobindex <option value="Jobnet"> Jobnet <option value="Farmakonom.dk"> Farmakonom.dk <option value="[ANDET]"> [ANDET]</select> </div> </fieldset> <fieldset class="fieldset termsAgreeWrapper fieldSet12"> <legend>Terms &amp; Conditions</legend> <hr> <div class="consent"> <div class="termsWrapper" id="consent-388"> <p><strong>Privacy policy for online application</strong><br> Thank you for your interest in our online job posting.<br> &nbsp;<br><strong>The protection of your personal information is very important to us.</strong><br> Therefore, we will inform you below about the collection, processing and use of your data in the context of the online application, in accordance with the relevant data protection regulations.<br> &nbsp;<br><strong>Purpose of data collection / dissemination</strong><br> The collection and processing of your personal application data is exclusively earmarked for the filling of positions within our company. Your data will only be forwarded to the in-house bodies and specialist departments of our company responsible for the concrete application process. A transfer of your personal application data to other companies of the Orifarm Group will not take place without your prior express consent.<br> Any further use or transfer of your application data to third parties will not take place.<br> &nbsp;<br><strong>Retention period of the application data</strong><br> A deletion of your personal application data takes place automatically 6&nbsp;months after completing the application process, unless you have explicitly agreed to a longer storage.<br> &nbsp;<br><strong>Storage for future job postings</strong><br> If we are unable to provide you with a current vacancy, but your profile suggests that your application may be of interest for future job postings, we will store your personal application information for six months, provided that you expressly consent to such storage and use. We would contact you in advance.<br> &nbsp;<br><strong>Right to information and revocation</strong><br> If you have questions about the collection, processing or use of your personal data, or in cases of information, correction or deletion of data, as well as revocation of granted consent, please contact:<br> &nbsp;<br><strong>Orifarm Group A/S</strong><br> Energivej 15 - CVR: 27347822</p> <p>+45 63952700, info@orifarm.com<br> &nbsp;<br> &nbsp;<br> To continue with the application, please accept the following required field with the asterisk *.</p> </div> <label class="longlabel" aria-describedby="consent-388"><span aria-hidden="true" class="requireddot" style="display:inline;">*</span><input type="checkbox" name="acceptedconsents[]" class="terms termsrequired" value="388" id="consentrequired"><span class="checkmark"></span>I agree with the terms &amp; conditions</label> </div> </fieldset> </div> </div> </div></div> <div style="clear:both;" class="tabbottom"><button type="button">Next<span class="visuallyhidden"> page</span></button></div> <div class="cb"></div> </form> <div class="cb"></div> </div> <div class="cb"></div> <script type="text/javascript"> </script> </div>

Sales Support Manager

– experienced team manager with strong customer focus and coordination skills

Do you want to manage and develop a team of Sales Coordinators as well as ensuring valuable service?
We are looking for an engaged Team Manager who will ensure that deadlines will be met and guarantee high quality to both internal and external customers.


About the job
As our Sales Support Manager, your primary task will be to manage and develop the team of Sales Coordinators and guide them through transformation processes. Additionally, we expect you to ensure valuable service to our customers, and of course the rest of the organization. You will be participating in internal development and projects as well as supporting successful execution by applying the resources of your team.

Your main tasks will include:

  • Ensuring customer orders are managed accurately and professionally
  • To be the point of contact for escalated customer service issues
  • Order handling & Invoicing
  • Monitoring of KPI´s & securing service levels at the highest standard
  • Supporting our Sales Companies and managing the markets’ support
  • Internal development projects
Who are you?
We expect you to have experience with leading and developing a team of specialists within Sales Support, Procurement, Back-Office functions, or similar. Experience within the pharma industry is a plus, however, not a requirement.
You must act as a problem solver providing solutions for different stakeholders as well as looking for process improvements. Besides, you should prioritize a strong customer centricity, possess great attention to detail, and accuracy as well as being a good team player which is essential in order to succeed in the job.
It is expected that you are familiar with Good Distribution Practice, ERP systems as well as MS Office.

Who are we?
The Sales Support team is part of a newly established department that will consist of several teams with the main purpose to support our commercial organization. Currently, the Sales Support team consists of 6 persons, however, it will need additional resources to cope with incoming business.
The team cooperates not only with the Commercial part of the organization, but also with Operations, Quality, Regulatory, and other important departments.

About Orifarm
Orifarm is the largest parallel importer of pharmaceuticals in Europe and the largest supplier of pharmaceuticals in Denmark. Orifarm was founded in 1994 by Birgitte and Hans Bøgh-Sørensen and, through our main business areas, we provide large savings for both patients and society. The explorer spirit still characterizes the company, as we are constantly looking for new opportunities and business areas to invest in. In 2021, Orifarm faces its greatest milestone with a major acquisition, which will contribute to our further growth and the achievement of our visions.

We offer
In Orifarm we place great emphasis on both your professional and personal development and on giving you the opportunity to bring all of your skills into play.
We are located in Odense, where you will work with our dedicated colleagues in an open office environment, which allows us to have a friendly and informal atmosphere.

We offer a competitive compensation & benefits package and our staff canteen offers a variety of healthy menus every day, and physiotherapy will also be at your disposal.

If you need further information about the job, please contact Morten Carl Madsen, Commercial Supply Chain Director at +45 27 80 80 99).

Application deadline:

23. April 2021
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